Consecrated Business Ministry is committed to providing high-quality biblical resources and excellent customer service. This Refund Policy explains the circumstances under which refunds, replacements, or exchanges may be granted for purchases made through our website.
We want every customer to have confidence when purchasing our resources. If you experience a genuine problem with your order, we encourage you to contact us as soon as possible so that we can work with you to find a fair and timely solution.
Due to the nature of digital products, refunds are handled differently from physical goods.
Digital products become accessible immediately after successful payment or delivery.
Once a digital product has been downloaded or accessed, it is generally not eligible for a refund.
If you experience technical difficulties accessing your purchase, we will gladly assist you in resolving the issue.
If a digital file is incomplete, corrupted, or unavailable due to an error on our part, we will provide a replacement or restore access at no additional cost.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
Where Consecrated Business Ministry supplies printed books or other physical resources, customers may request assistance if an item arrives damaged, defective, or incorrect.
Please contact us if:
Your order arrives damaged.
You receive the wrong product.
Your order is incomplete.
Your product has a manufacturing defect.
Where appropriate, we may:
Replace the product.
Exchange the product.
Provide a refund in accordance with applicable law.
To help us assess your request quickly, please contact us within 7 days of receiving your order.
Please include:
Your order number.
Your full name.
A description of the issue.
Photographs showing any damage or incorrect items received (where applicable).
Orders for physical products may be cancelled before they have been processed or dispatched.
Once an order has been shipped, cancellations may no longer be possible.
Digital products cannot normally be cancelled after access has been provided.
Where a refund is approved, Consecrated Business Ministry will process the refund using the original payment method wherever possible.
Refund processing times may vary depending on:
Your payment provider.
Your financial institution.
Banking processing times.
Customers will be notified once their refund has been processed.
Unless required by applicable law, refunds will generally not be provided for:
Downloaded digital products.
Products purchased through misuse or unauthorised sharing.
Requests made outside reasonable timeframes without a valid reason.
Products that have been materially altered or damaged after delivery.
If you have any questions about your purchase or require assistance with an order, we are here to help.
If you have any questions about your purchase or require assistance with an order, we are here to help.
Consecrated Business Ministry
Cape Town, Western Cape
South Africa
Email:
Website:
www.consecratedbusinessministry.org
Last Updated: July 2026
Equipping Christian entrepreneurs, business owners, professionals, and marketplace leaders to build businesses that honour God through biblical formation, prayer, and practical Kingdom resources.
š Cape Town, South Africa
Ā© 2026 Consecrated Business Ministry. All Rights Reserved.
Building Businesses That Honour God and Advance His Kingdom.